Privacy Policy

North Shield Revenue Group (“North Shield,” “we,” “us” or “our”) respects your privacy. This policy explains how we handle personal information in connection with this website.

Our website form asks for practical details so we can prepare a free website preview. That can include:

• your name and business name;
• your email address and, if you choose to give it, your phone number;
• your industry and service area;
• your current website address, if you have one;
• what you want the new website to help you do; and
• your preferred contact method.

Please do not send payment-card numbers, passwords, government identifiers or health information through this website.

The form on our contact page is currently a review-and-confirm demo. It checks your entries in your own browser and shows you a summary. It does not transmit your details to North Shield, because no delivery destination is connected yet. Until that changes, please reach us through the other contact details shown on the contact page.

When we do connect a delivery destination, this policy will be updated first, and the page will say plainly where your message goes.

Our website hosting and security providers may automatically process technical information as part of serving and protecting the site. That can include IP address, browser and device type, operating system, referring page, pages requested, approximate location derived from IP address, timestamps, error logs and security events.

This website does not currently use analytics tools, advertising cookies, tracking pixels, session recording or behavioural advertising. Only the essential technology needed to serve the site securely is used.

If that changes, we will update this policy and put any required choices in place before those tools are switched on.

• to answer your enquiry and prepare a free website preview;
• to understand your business well enough to recommend a suitable next step;
• to keep the website available, secure and working properly; and
• to meet legal, tax, accounting and regulatory requirements.

We limit collection, use and disclosure to what a reasonable person would consider appropriate in the circumstances.

We do not sell personal information. We may disclose it to:

• service providers who host, secure, back up or support this website, and who are subject to appropriate confidentiality obligations;
• professional advisers who need it for a specific purpose; and
• courts, regulators or law enforcement where disclosure is required or permitted by law, or is needed to protect rights or security.

Our service providers may process information in Canada, the United States or other countries. Information processed outside your province or outside Canada may be accessible to courts, law-enforcement agencies and authorities under the laws of that country.

We remain responsible for personal information transferred to a service provider and use measures appropriate to the circumstances.

We keep personal information only as long as reasonably necessary for the purposes described here and to meet legal, accounting and record-keeping requirements. When it is no longer needed, we securely delete, anonymise or destroy it.

We use administrative and technical safeguards appropriate to the sensitivity and amount of information, including access controls, account permissions, secure providers and confidentiality obligations. No system is perfectly secure, and we cannot guarantee absolute security.

You may ask what personal information we hold about you, ask us to correct it, ask questions about our practices, or withdraw your consent. We may need to confirm your identity first. Withdrawing consent may mean we cannot prepare a preview or provide a service you asked for. In limited situations the law may permit or require us to refuse a request, and we will explain the reason where we are allowed to.

This website is meant for business owners and authorised business representatives, not children. We do not knowingly collect personal information from children.

We may update this policy as our website, services or legal obligations change. The updated version will be posted here with a new effective date.

A North Shield partner acts as our Privacy Officer. To ask a question, exercise a privacy right, or make a complaint, reach us through our contact page. We will look into it and respond.

You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.